Steward/ess
Recommended Time In Role
Ideally, an established Steward/ess should stay in their role for a minimum of four seasons before considering advancing their career. A season includes time spent preparing for and with guests onboard. This is the length of time needed to perfect the skills to be a strong Steward/ess and the minimum amount of experience needed before progressing.
Mandatory Qualifications
To be eligible to be a Steward/ess, all candidates must have STCW Basic Safety Training A-VI/I. Food Safety in Catering Level 2 is also needed if serving or handling food.
Recommended Qualifications
The strongest candidates will also have completed some specialist training in their areas of interest and be working
towards completing the GUEST Advanced Hospitality Program (leading to Yacht Senior Stew. CoC). Relevant courses include: Floristry & Plant Maintenance,
Cigar Service, Barista & Hot Beverages, Advanced Wine
Appreciation, and Advanced Bartending & Mixology.
Recommended Experience
Successful candidates will ideally have had prior experience with a minimum of two seasons with guests onboard.
Character Attributes
- Self-motivated
- Confident
- Flexible
- Positive / can-do attitude
- Self-aware
- Strong work ethic / hard – working
- Honest & trustworthy
- Personable – service with smile
- Self-regulated – including personal and social media presence
- Good communication skills
- Good listener
- Takes direction
- Resilient / ability to work well under pressure
- Collaborative & loyal
- Good time keeping
- Discreet
- Well presented